u Question 13 1 pts Which is NOT one of the suggestions in the textbook for managing a queue Use a first come first served queue discipline Train your servers to be friendly Segment the customers Inform your customers of what to expect Question 14 1 pts The difference between a balking customer and a reneging customer is the reneging customer will not wait in line before leaving the system O False True

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u Question 13 1 pts Which is NOT one of the suggestions in the textbook for managing a queue  Use a first come first served queue discipline  Train your servers to be friendly  Segment the customers  Inform your customers of what to expect  Question 14 1 pts The difference between a balking customer and a reneging customer is the reneging customer will not wait in line before leaving the system  O False True

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u Question 13 1 pts Which is NOT one of the suggestions in the textbook for managing a queue? Use a first come first served

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