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uality culture List and describe the strategies that can be used to overcome resistance to change? Part 2: Customer satisfaction What is meant by an
uality culture List and describe the strategies that can be used to overcome resistance to change? Part 2: Customer satisfaction What is meant by an organization that has customer focus? Part 3: Leadership and Change What can organizations do to promote a positive response to restructuring? Part 4: Overcoming Politics, Negativity, and Conflict in the Workplace Explain the strategies for overcoming territorial behavior
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Part 1 Strategies to Overcome Resistance to Change 1 Communication and transparency Clearly communicate the reasons behind the change and its benefits to all stakeholders Provide regular updates addre...
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Quality Management for Organizational Excellence Introduction to Total Quality
Authors: David L. Goetsch, Stanley Davis
8th edition
133791858, 978-0133791853
