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Una empresa realiz un estudio para evaluar el nivel de satisfaccin de los clientes en relacin al tiempo de entrega de los pedidos y el

Una empresa realiz un estudio para evaluar el nivel de satisfaccin de los clientes en relacin al tiempo de entrega de los pedidos y el respeto a las medidas de bioseguridad, los resultados se detallan a continuacin: Se utiliz una escala de Likert de 5 puntos, 1 Muy insatisfecho y 5 Muy satisfecho

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