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Unable to reach agreement at the bargaining table, the National Basketball Association and its players union met with a third party who listened to both

Unable to reach agreement at the bargaining table, the National Basketball Association and its players union met with a third party who listened to both sides and tried to help them reach common ground but not create an official resolution. What type of alternative dispute resolution does this best describe?
Multiple choice question.
facilitation
conciliation
mediation
arbitration

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