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Underperformance is an area to be examined and recommendations made to provide solutions. Read the following scenario and make recommendations to address the areas of
Underperformance is an area to be examined and recommendations made to provide solutions. Read the following scenario and make recommendations to address the areas of underperformance. Scenario Farzi has a caf in the city and has now been operating his new food truck for 3 months. He invested in his plan for resources so his business could continue to operate in the existing city location and meet the projected income and outcomes for the food truck. Here are some of the outcomes: Human resources: Farzi moved one if his senior staff to manage the food truck, it went well to start with but now he can see there is an issue with the way the city caf is running. The food truck does not need a manager but a senior staff member who works with the manager in the caf. At the moment wages costs are out of control because he is employing two managers at $60,000 pa each when a full-time staff member is paid $45,000. The new manager in the city caf has just announced she is moving away from the area. Originally it was thought three casual staff were needed to staff the food truck plus the manager, but there is no room for three staff and the shifts are too short. One additional kitchen hand was employed but perhaps there should be two, one who can move to the van as required. Physical resources- the food truck with all items to produce and serve food safely - this is working well, in fact the design is working better than expected, there could be potential for a range of vans. Uniforms and lockers for the new staff. A computer and mobile phone for the new manager. The audit of food safety is excellent, it needs to be done every 6 months. Financial resources - $50,000 for the van and fit out. $10,000 Cash budget to allow for immediate operation. This financial planning covers the first three months. All finances are on track, sales are up a little on projections review in another three months. Provide a post by writing at least 100 words in English to document the area of performance and recommended solutions for each of the following seven (7) areas
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