Underperforming Warehouse Manager meeting:

Please refer to scenario.

Scenario Following the meeting with the managers you have been monitoring the team to ensure they are implementing the procedures correctly. You have noticed that John Ardan who is the warehouse manager seems to be struggling with his warehouse team as there are reports he is not following up on performance issues such as team members continually arriving late and not being performance managed. Several of the warehouse team members have approached you regarding this issue and feel that John is not setting an example for them to follow and those who do the right thing are having to work longer hours due to those who are not meeting the performance standards. In all other aspects of his role, John is meeting his KPls and targets for ensuring all stock is distributed in line with organisational standards. His general rapport with his team is excellent. You have arranged a meeting with John to discuss his performance as a manager and establish ways in which you can provide additional training or support