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Understand the importance of leadership for quality Describe the role of leaders in performance excellence Apply examples of leaders who have inspired their organizations to

Understand the importance of leadership for quality Describe the role of leaders in performance excellence Apply examples of leaders who have inspired their organizations to achieve quality and performance excellence in business Understand leadership practices in high-performing organizations Compare the Total Quality (TQ) view of leadership to several prominent leadership theories

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Importance of Leadership for Quality Leadership plays a critical role in driving quality and performance excellence within organizations Effective leaders set the tone establish a vision and create a ... blur-text-image

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