Understanding current state operational performance is a key driver to determining how subsequent quality improvements may affect end user satisfaction. Utilizing diagnostic methodologies is critical to ascertaining the status of a quality management system (QMS). The maturity level of each QMS is identified by strengths and opportunities for improvement. The implementation of quality audits will provide vital information regarding the compliance expectations in accordance with the standards of customers, suppliers, partners, and collaborators.

• Discuss and give examples of why current state QMS and maturity diagnosing are critical to ensuring stakeholder compliance expectations.
• Stewardship under God implies that believers are morally accountable to Him for treating creation in a manner that best serves the objectives of the kingdom of God. How can we leverage effective operational processes to promote good stewardship?