Understanding teamwork in an organizational behavior ( OB ) case study 1 . State your chosen organization, investigation method ( s ) : interviews, observations, and / or surveys. For example, I interviewed two co - workers and one manager. 2 . What is the nature of the OB problem? 3 . What are the causes of the OB problem? 4 . How can OB concepts be applied and extended to solve the problem? 5 . What specific action steps should the organization take to solve the problem? What changes should be implemented