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Unilever implements a balanced scorecard with perspectives: Financial (Revenue $8,000,000, Costs $4,500,000), Customer (Satisfaction 80%), Internal Processes (Efficiency 75%), Learning & Growth (Training $350,000). Requirements:
- Unilever implements a balanced scorecard with perspectives: Financial (Revenue $8,000,000, Costs $4,500,000), Customer (Satisfaction 80%), Internal Processes (Efficiency 75%), Learning & Growth (Training $350,000).
- Requirements:
- Develop specific objectives for each perspective.
- Determine key performance indicators (KPIs).
- Prepare a balanced scorecard report.
- Analyze the effectiveness of the balanced scorecard in strategic planning and performance improvement.
- Requirements:
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Financial Accounting Tools for Business Decision Making
Authors: Paul D. Kimmel, Jerry J. Weygandt, Donald E. Kieso, Barbara Trenholm, Wayne Irvine
6th Canadian edition
1118644948, 978-1118805084, 1118805089, 978-1118644942
