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Unit 1 DB Provide a summary of what quality is and describe quality management's role in this industry. Make sure to discuss which philosopher (Deming,
Unit 1 DB Provide a summary of what quality is and describe quality management's role in this industry. Make sure to discuss which philosopher (Deming, Juran, Crosby, or a combination) and philosophy from Chapter 2 you most aligned with and how they would affect your understanding of quality and quality management in this industry
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Managing Hospitality Human Resources
Authors: Robert H Woods, Misty Johanson
5th Edition
0133097129, 9780133097122
