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Unit Complaints Patient Days % UCL LCL Medical 779 47,250 Surgical 656 44,550 Maternity 181 7,650 Pediatrics 208. 12,825 ICU 396 19,800 Psych 375 18,000
Unit Complaints Patient Days % UCL LCL Medical 779 47,250 Surgical 656 44,550 Maternity 181 7,650 Pediatrics 208. 12,825 ICU 396 19,800 Psych 375 18,000 Total 2,595. 150,075
- the grand mean is __________
- which department(s) has an excessive number of complaints?
- which department(s) has a lower than expected number of complaints?
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