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United Services Space Distribution Center (USSDC), located in North Georgia, is an order fulfillment center that takes orders for 12 hours, from 7 a.m. to
- United Services Space Distribution Center (USSDC), located in North Georgia, is an order fulfillment center that takes orders for 12 hours, from 7 a.m. to 7 p.m. To analyze the process, the manager of USSDC has provided the process flow diagram shownbelow.Takingtheorderfromcustomersisthefirststep,followingbypicking the order from stock for customer and then packing the order and shipping. USSDC promises that every order will be processed within 24 hours, so every order placed today gets shipped tomorrow. That means that the picking and packing operations must finish all orders before anyone goes home.
- What is the current maximum output of the process, assuming that no one worksovertime?(Hint:Standardshifttimeis8hours.Severalpeoplecanwork on a process at one time, for example, one person works full time, two persons work part time.).
- Howlongwillthepickingandpackingoperationshavetoworkifthereisa day where the order taking process is at maximum capacity?
- Givenb,whatis themaximumnumberoforderswaitingtobepicked?
- Givenb,whatis themaximumnumberoforderswaitingtobepacked?
- Ifwedoublethepackingcapacity(from60to120ordersperhour),what impact does this have on your answers in Parts (b), (c), and (d)?
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