Units 1, 2 and 3 have been completed. Complete the remaining components. Add components 4-8 to what is provided.

Stakeholder Identification and Analysis Plan for a Warehouse Shopping Center Project

Introduction:

A warehouse shopping center (WSC) is a large-scale development featuring wholesale and discount-focused retail stores, often housed in repurposed warehouse spaces. These centers offer bulk quantities of merchandise at lower prices, attracting a diverse range of customers and generating significant economic activity. However, the success of a WSC project hinges on effectively managing the interests and potential impacts on various stakeholders. This plan outlines the identification, analysis, and ranking of key stakeholders involved in a WSC project, laying the groundwork for successful communication, collaboration, and project execution.

PART 1:

Stakeholder Identification and Analysis:

Stakeholders in a WSC project can be broadly categorized into:

• Internal Stakeholders:
  • Developers/Investors:Responsible for project funding, feasibility analysis, and overall development execution.
  • Project Management Team:Oversees project planning, budgeting, scheduling, and construction.
  • Retail Tenants:Lease occupiers who drive foot traffic and generate revenue for the WSC.
  • Property Management Team:Handles tenant relations, maintenance, and operational aspects of the center.
• External Stakeholders:
  • Local Government:Responsible for land use approvals, permitting, and regulations impacting the project.
  • Community Residents:Affected by construction, traffic changes, and potential benefits like job creation.
  • Transportation Authorities:Manage traffic flow and infrastructure around the WSC.
  • Environmental Groups:Concerned about sustainability, waste management, and potential environmental impacts.
  • Competitors:Existing retail businesses that may perceive the WSC as a threat.
  • Financial Institutions:Lenders providing funding for the project.

Stakeholder Analysis Matrix:

A stakeholder analysis matrix can be used to assess each stakeholder group based on their:

• Power:Influence over project decisions and ability to impact its success.
• Interest:Level of concern or benefit associated with the project.

Stakeholder Group	Power	Interest	Urgency	Priority
Developers/Investors	High	High	High	High
Project Management Team	Medium	High	Medium	Medium
Retail Tenants	Medium	High	Medium	Medium
Local Government	High	Medium	Medium	Medium
Community Residents	Medium	Medium	High	Medium
Transportation Authorities	Medium	Medium	Medium	Medium
Environmental Groups	Medium	High	Medium	Medium
Competitors	Medium	Low	Low	Low
Financial Institutions	High	Medium	Medium	Medium

Resource Management Plan and RACI (Responsible, Accountable, Consulted, and Informed) Chart:

A RACI chart will be developed to define roles and responsibilities for resource allocation and project management tasks, ensuring clarity and accountability among stakeholders.

Communications Management Plan and Accompanying Table:

A communication plan will be created to outline communication channels, frequency, and message tailoring for each stakeholder group, fostering informed engagement and mitigating potential conflicts.

Stakeholder Management Plan:

A stakeholder management plan will detail specific strategies for engaging with each stakeholder group, considering their individual needs, preferences, and potential challenges.

Resource Acquisition Plan:

The plan will identify and secure necessary resources, including financial, human, and material, to complete the project successfully.

Team Development Plan:

A team development plan will ensure the project team possesses the necessary skills and knowledge to effectively manage the project and address stakeholder concerns.

Project Performance Reporting Plan:

A reporting plan will define procedures for monitoring project progress, measuring key performance indicators, and communicating results to stakeholders.

Stakeholder Engagement Monitoring and Control Plan:

This plan will establish mechanisms for tracking stakeholder engagement levels, identifying potential issues, and implementing corrective actions as needed.

Task	Responsible	Accountable	Consulted	Informed
Project Planning	Project Manager	Project Sponsor	Team Members, Stakeholders	All Stakeholders
Construction Management	Construction Manager	Project Manager, CEO	Architects, Engineers, Subcontractors	All Stakeholders
Marketing and Branding	Marketing Director	CEO	Project Team, Retailers	All Stakeholders
Tenant Relations	Operations Manager	Project Manager	Retailers, Legal Counsel	All Stakeholders
Financial Management	Finance Manager	CEO, Project Manager	Investors, Lenders	All Stakeholders
Risk Management	Project Team	Project Manager	All Stakeholders	All Stakeholders
Communication and Reporting	Project Manager	CEO	All Stakeholders	All

PART 3: Communication Plan

Primary Stakeholders:

Investors: Individuals or organizations providing financial backing for the project. Their primary concern is financial return on investment (ROI).

Developers: Responsible for the construction and overall execution of the project. They focus on timely completion within budget and meeting agreed-upon specifications.

Retail Tenants: Businesses occupying the warehouse spaces within the complex. Their interest lies in attracting customers, generating sales, and securing favorable lease terms.

Local Community: Residents and businesses surrounding the project area. Their concerns include potential traffic congestion, noise pollution, job creation, and impact on local businesses.

Government Agencies: Local and regional authorities responsible for zoning, permitting, environmental regulations, and public safety. Their focus is ensuring project compliance with relevant regulations and minimizing negative externalities.

Secondary Stakeholders:

Suppliers and Contractors: Companies providing materials, equipment, and services for construction. Their interest lies in timely payment and securing future contracts.

Lenders and Financial Institutions: Providing additional financial support or loans for the project. Their concern is project viability and minimizing financial risk.

Environmental Groups: Organizations focused on minimizing the project's environmental impact. Their interest lies in sustainable development practices and preserving local ecosystems.

Media and Public Interest Groups: Entities that raise awareness about the project and its potential impacts. Their focus is informing the public and holding stakeholders accountable.

Stakeholder Analysis Matrix

Stakeholder Group	Influence Level	Potential Impact	Interest/Concern	Engagement Strategy
Investors	High	Project funding and financial viability	ROI, risk management	Regular communication, financial reporting, addressing concerns
	Developers	High	Project execution and delivery	Timely completion, budget adherence, meeting specifications	Collaborative planning, progress updates, risk mitigation strategies
	Retail Tenants	High	Occupancy, customer traffic, sales	Lease terms, tenant mix, marketing and promotion	Tenant advisory board, joint marketing initiatives, addressing operational concerns
	Local Community	Medium	Public perception, traffic, environment	Quality of life, economic benefits, job creation	Community engagement meetings, open communication channels, addressing noise and traffic concerns
	Government Agencies	Medium	Regulatory compliance, permits	Public safety, environmental regulations, zoning	Transparent communication, addressing compliance concerns, partnering on community benefits
	Suppliers and Contractors	Low	Project costs, materials, services	Timely payment, securing future contracts	Fair contracts, open communication, payment terms
	Lenders and Financial Institutions	Low	Financial risk, loan security	Project viability, financial performance	Regular financial reporting, addressing risk concerns
	Environmental Groups	Low	Public perception, environmental impact	Sustainable practices, minimizing environmental footprint	Collaborative planning, environmental impact assessments, addressing concerns proactively
	Media and Public Interest Groups	Low	Public awareness, accountability	Transparency, information dissemination, addressing public concerns	Press releases, public forums, open communication channels

Resource Management Plan and RACI Chart

The resource management plan will detail the allocation of human, financial, and material resources for each project phase. A RACI (Responsible, Accountable, Consulted, and Informed) chart will further specify roles and responsibilities for decision-making and task execution.

Communications Management Plan and Table

This plan will outline the communication channels, frequency, and content for each stakeholder group. An accompanying table will detail the specific communication methods, responsible personnel, and key messages for each stakeholder.

Stakeholder Management Plan

The stakeholder management plan will address potential conflicts of interest, manage expectations, and build relationships with key stakeholders. This includes proactively identifying and addressing concerns, fostering collaboration, and ensuring transparent communication.

Resource Acquisition Plan

This plan outlines the strategies for securing necessary resources, including personnel, materials, equipment, and financial resources. It will identify potential sources, negotiation strategies, and contingency plans for resource procurement.

Team Development Plan

The team development plan focuses on building a cohesive and effective project team. This involves training, team-building activities, and clear communication channels to ensure efficient collaboration and conflict resolution.

Project Performance Reporting Plan

This plan outlines the format, frequency, and content of project performance reports. These reports will provide stakeholders with updates on progress, budget, and potential risks, enabling informed decision-making.

Stakeholder Engagement Monitoring and Control Plan

This plan will monitor stakeholder engagement levels, identify any concerns or issues, and implement corrective actions as needed. It will ensure ongoing communication, feedback mechanisms, and proactive engagement.

Conclusion:

By employing a comprehensive stakeholder identification and analysis plan, the WSC project can address the needs and concerns of all involved parties, fostering collaboration, minimizing risks, and increasing the likelihood of successful project completion. This plan serves as a foundation for proactive stakeholder management throughout the project lifecycle, ensuring a mutually beneficial outcome for all.

Part 4: Stakeholder Plan

For the project selected in Unit III, make an abbreviated stakeholder management plan. Your plan should follow the guidance in thePMBOK Guidefor the plan stakeholder management process as well as Table 4.1 in the textbook.

The deliverable for this element of the project is a table that you may create in Word or Excel. The table should include at least 10 project stakeholders using the following headings:

• Stakeholder
• Communication Needs
• Method/Medium
• Timing/Frequency

Further, each stakeholder is labeled in the table using thePMBOK Guidecategories:

• Unaware
• Resistant
• Neutral
• Supportive
• Leading

Finally, include a column for Strategies to succinctly list your planned approach to the management of each stakeholder.

Part 5: Resource Acquisition Plan

For the project you selected in Unit III, make a simple project resource acquisition plan. Your plan should follow the guidance in thePMBOK Guidefor the acquire project resources process as well as Figures 5.1 and 5.2 in the textbook. Your plan should include an introduction, and should be able to answer the following questions:

• What policies and procedures exist in the project environment that governs resource acquisition?
• What are my criteria for resource selection?
• How many resources am I likely to require?
• What skill sets will I require?
• With whom should I plan to negotiate for resources, and how?
• How do I document and explain the detailed requirements in terms of time required, skillsets, budget, and accounting?

Feel free to make use of tables with the resource acquisition plan when describing itemized elements such as skillsets, numbers, criteria, and policies and procedures. Note also that the plan should end with an example of a project work package. An example work package can be found in the Unit V Lesson.

Submit your resource acquisition plan in the form of a document of at least two pages. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.

Part 6: Team Development Plan

For the project selected in Unit III, make a simple project team development plan. Your plan should follow the guidance in thePMBOK Guideusing the processes under "Develop Team" on pages 336-344, "Manage Team" on pages 345-349, as well as Figures 6.1 and 6.2 in the textbook. Your plan should include an introduction and should answer the following questions:

• What human resource tools will you draw upon in the overall development and management of the project team
• What approach will you take to kick off the project team?
• What ground rules will you establish for team meetings and interaction?
• What specific ways will you demonstrate emotional intelligence in the development of the project team?
• What methods will you employ to resolve conflict throughout the stages of team development?
• What will be the conflict sources within the team development process?
• How will you set and measure goals and reward achievement?

Compile the team development plan that addresses the questions above. Feel free to use a table to summarize your policy and approach. (As one example, refer to Table 6.2 in the textbook).

Submit your team development plan in the form of a minimum two-page document. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.

Part 7: Team Performance Reporting

For the project selected in Unit I, make a simple project team development plan. Your plan should follow the guidance in thePMBOK Guidefor manage communication (Executing Section 4.7) as well as Figures 8.1 and 8.2 in the textbook. Your plan should include an introduction and should answer the following questions:

• What project documents will you use to report project progress (seePMBOK Guide, Section 4.7.2 for examples)?
• How will you present and deliver project work performance reports?
• What historical organizational project artifacts will you review and include in your reports?
• What project communications management tools will you employ?
• How will you report revisions to resource requirements based on project progress?
• What ethical guidelines will you include in your project communication policies?
• How will you collect and ensure accuracy of project performance information used for reporting?
• What, if any, templates will you employ to document, present, and communicate team performance?

Compile the project reporting plan that addresses the questions above. Feel free to use tables, graphics, or document template examples to summarize your policy and approach.

Submit your team development plan in the form of a minimum two-page document. Adhere to APA Style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.

Thisformal paper exampleprovided by the CSU Writing Center shows this type of formatting.

Part 8: Stakeholder Engagement Monitor and Control Plan

For the project selected in Unit I, create a simple stakeholder engagement monitor and control plan. Your plan should follow the guidance in thePMBOK Guidefor manage stakeholder engagement and monitor stakeholder engagement (Sections 13.3 and 13.4) as well as Figures 9.1 and 9.2 in the textbook. Your plan should include an introduction, and should answer the following questions:

• What specific soft skills will you employ in managing project stakeholders?
• What ground rules will you establish for managing project stakeholders?
• What types of meetings do you plan to have with project stakeholders? How often do you plan to hold them?
• How will you manage change requests from stakeholders?
• How will you monitor stakeholders and levels of stakeholder engagement?
• How will you manage changes to stakeholder requirements?
• What historical documents will you update in the process of managing and monitoring stakeholders?