Universal Exports, Ltd. has its executives travel extensively around the world. They are reviewing their travel contracts. They wish to enter into an exclusive arrangement with one airline. They have conducted a review and produced the following analysis. United Hainan Nippon Criteria Weight Airlines JAL Airlines Airlines On Time 4 8 10 7 9 Cost 5 7 6 10 6 Frequent Flyer Program 4 9 7 6 8 Number of Routes 2 10 7 5 7 Available Communication Options 3 7 8 6 9 Amenities 1 6 8 4 9 What would be the best airline? Question 4 options: a) United b) JAL c) Hainan d) Nippon