Update existing and develop new customer service systems and procedures to reflect changes in the business philosophy and marketplace. Develop a competitive online presence in the marketplace. Add new products and services to the company's range. Increase sales revenue by 25% over the next three years. Develop community-based programs to increase involvement and brand awareness. Question 1 Not changed since last attempt Marked out of 1.00  Analyse the mission statement and strategic plan details and briefly describe how they will affect the new business plan?