upload a screen capture of your journal, your identified value, and your reflection based on the assignment (Step 1, 5, and 6) - these steps are listed in the presentation in blackboard for this module. Step 1 is to just look around - observe. Observation is the key to identifying jobs to be done ("How to find jobs" slide") [The request is 30 observations - do not proceed to the next steps without having 30] [5 pts] Step 3 is aggregating all these observations - just list them in the journal Step 4 is looking at this list and looking at how these jobs could be done better Step 5 - Does your step 4 add value - increase gain (benefits) or decrease pain (decrease drawbacks). How does your step 4 (could be done better) really improve your observation? Step 5b is coming up with the value proposition - verb customer pain/gain (putting the value you identified in Step 5 in the value prop formula)