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Urgent. please solve. Address the following issues in your overall report to the management of WMD. (a) Prepare the environmental cost report (using the data
Urgent. please solve.
Address the following issues in your overall report to the management of WMD. (a) Prepare the environmental cost report (using the data in Table 7 - page 15 of the case), by category, which highlights each cost category as a percentage of total environmental costs AND as a percentage of total revenue. (b) Based on the environmental cost report in (a) above and other relevant facts in the case, assess the current key environmental problems, and the effectiveness of environmental performance within WMD. (c) Prepare a cost of quality report using the data in Table 5 (page 13 of the case). Express the cost of each category as a percentage of total revenues AND total quality costs. (d) Analyse and comment on the results of your cost of quality report prepared in part (c). (e) Outline the key principles of total quality management (TQM) AND taking into consideration parts (c) and (d) above, explain how the implementation of TQM would or would not benefit WMD. (f) Based on your answers to parts (a) to (e), and other relevant facts in the case, make recommendations to WMD's management regarding the appropriate action to undertake to improve their environmental and quality performance management, in both the short term and the long term. \begin{tabular}{|lr|} \hline \multicolumn{2}{|c|}{ Table 5 - Environment Related Costs } \\ \hline Environmental cost item & \multicolumn{1}{|c|}{} \\ Savings in material costs from the recycling of end-of-life Cruisers & (65,000) \\ P)Developing environmental measures & 9,000 \\ EF)Penalties from the inappropriate disposition of end-of-life batteries & 12,000 \\ D)Annual environmental audit of Green-Cruisers & 18,000 \\ P)Environmental training of production staff & 23,000 \\ P)Researching batteries with longer battery life & 27,000 \\ IF)Excessive energy use & 28,000 \\ D)Analysing the environmental impacts of the Green-Cruiser's lifecycle & 32,000 \\ IF)Returned batteries that fail environmental tests & 32,000 \\ P)Developing an app that integrates environmental information into the dashboard & 42,000 \\ IF)Collecting and recycling used Green-Cruisers that reach end-of-lifecycle in & 45,000 \\ production & 45,000 \\ P)Designing environmentally friendly new models of Green-Cruisers & 60,000 \\ P)Salary of environmental manager & 76,000 \\ IF)Repairing faulty frames or engines & 85,000 \\ EF)Cost of landfill for end-of-life batteries & 100,000 \\ EF)Disposing of faulty frames, engines or Green-Cruisers & 135,000 \\ IF)Running emissions control plants to produce frames and Engines & 220,000 \\ EF)Forgone sales from negative publicity associated with inappropriate landfill use & 924,000 \\ Total environmental costs & 15,750,000 \\ Operating revenue (Gross sales) & \end{tabular} Step by Step Solution
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