urgently required GreenFood Co. is specialised in organic agri-food. A balanced Scorecard (BSc) has recently been implemented
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GreenFood Co. is specialised in organic agri-food. A balanced Scorecard (BSc) has recently been implemented at the GreenFood company. But the contract with the consulting firm was prematurely terminated. The resulting BSc is incomplete (see table below). Perspectives Objectives Indicators Financial Performance ROI of the newly acquired non- polluting machines Increase profit margin clients Number of customer complaints about delivery delays Offer a range of quality and locally grown organic products Improve the quality of communication with farmers Internal Processes Ensure the proper preservation of dairy products Learning Percentage of business school graduates Ensure better access to information about sustainable development for employees Requirements 1. Suggest one objective per missing objective. 1.5.pt. 2. Suggest one indicator per missing indicator. Justify your choice and explain how you would compute the indicators. 2,5 pts. 3. Build up the strategy map of GreenFood Co. and justify the causal relationships you infer between the objectives. 6 pts. 4. Given your general knowledge, what other objectives could you suggest to GreenFood Cool Justify your suggestions. 2 pts. GreenFood Co. is specialised in organic agri-food. A balanced Scorecard (BSc) has recently been implemented at the GreenFood company. But the contract with the consulting firm was prematurely terminated. The resulting BSc is incomplete (see table below). Perspectives Objectives Indicators Financial Performance ROI of the newly acquired non- polluting machines Increase profit margin clients Number of customer complaints about delivery delays Offer a range of quality and locally grown organic products Improve the quality of communication with farmers Internal Processes Ensure the proper preservation of dairy products Learning Percentage of business school graduates Ensure better access to information about sustainable development for employees Requirements 1. Suggest one objective per missing objective. 1.5.pt. 2. Suggest one indicator per missing indicator. Justify your choice and explain how you would compute the indicators. 2,5 pts. 3. Build up the strategy map of GreenFood Co. and justify the causal relationships you infer between the objectives. 6 pts. 4. Given your general knowledge, what other objectives could you suggest to GreenFood Cool Justify your suggestions. 2 pts
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