urse Title: Introduction to Human Resource Mgt. (HA-251) Instructor: Dr. Muhammad ZULQARNAIN Allowed: 60 Minutes Total Marks: 30 Roll No. Section 1: MCQs . Piease read carefully the following questions (MCQs) and tick on/encircle the right/best choics given under each question. Double answers after cutting will not be accepted. Each question carries 0.66Mark/ Point. Managers use a(n) to measure the HR function's effectiveness and efficiency in producing the employee behaviors the company needs to achieve its strategic goals. A) HR Scorecard B) benchmark C) high performance work system D) MBO format E) metric A is a company's long-term plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. A) scorecard B) strategy C) SWOT analysis D) tactic E) mission statement The purpose of a strategic plan is to identify ways to create or maintain a(n) A) instrumental advantage B) success factor C) differential advantage D) competitive advantage E) all of the above A is the company's plan for how it will match its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage. A) tactical plan B) situation analysis C) SWOT analysis D) strategic plan E) environmental scan Human resource management in the Arab world is influenced by A) culture B) political issues C) history D) religion E) all of the above The basic functions of management include all of the following except A) staffing B) leading C) motivating D) planning E) organizing are authorized to direct the work of subordinates. B) Line managers A) Leaders C) Staff managers D) Advisory board members E) alli of the abover 8) A lays out what a business strives to be while the 1agi eut what is showld be now. A) visioe; missien B) missiant visian C) goat scovondishment b) dreamitision 5) CEO, cFO 9) The term Swot is an acronym for A) succesis will overcome threats 8) strategic worldwide opportunities terms C) system-wide organlzational tactics D) strengths, weaknesses, opportunities, anid threats E) none of the above 10) The term refers to the standands someone ases to decide what his or her conduct should be. A) responsibility 93 ethics C) merals D) culture B) autonomy 11) What metric evaluates retention efforts by an erganiration? A) HR expense factor B) absence rate c) cost per bire D) turnover rate E) time to fill 12) Which basic function of management includes establishlng goals and standards, developing rules and procedures, and forecasting? A) planning B) leading Q organiting D) motivating B) staffing 13) Which of the following job titles indicates a position in human resources? A) compensation manager B) recruiter c) job analyst D) training specialist E) all of the above 14) Metries can be compared against to evaluate an organlzation's performance. A) HR expense factor B) cost per hire C) absence mate D) turnover rate E) all of the above 15) In Arab countries, diversity primarily connotes: A) gender, jge, and religious matters B) gender, immigration, and religious matters C) economic differences, gender, and color D) gender, color, and sexual orientation B) economic differences, sexual orientation, and color Section Zr [True False Qunwtiens) Namec: Buat No. Note. Finati read carefulfy the following True-Fulut quesions and tick onfencircle the righe chaice or option geven in fromt of each apestiont Eoch guestios carries 1 Mariofpoint (Grndeni 151=15 ) Sr. Statement/Question Optisen 16 Atrributes of diversity can be both visibie and invisble. True/ Valse 17 Benefles of a High Performance Work Systen (HWWS) include the reduction of wasta (use Trae I False of fatnily and other close networks to obtain workirelated favors unrelated to tierit) 18 Cost per hire in calculated by addins all of the costs involved in-getting neve hires True / False (including advertising costs, rectulter costs, and travel costs) divided by the number of new hires. 19 Equality promoters uphold morality, and business case promoters value a diverse asd True/ False. creative workforce. 20. For a diversity initiative to be effective, women and minorities shouid not report directly True / False to senior management 21 Human resource managers are generally scaff managers. Truef False 22 In Arab societies, ethics is strongly informed by religious values. True / False 23 In small organizations. line managers may carry out all personnel duties without the True / False assistance of a human resouirce staff. 24 Low-performance companies are less likely to have a formalized haman resource plan . True / Palse for recruiment, development, and succession: 25. Staff nanagers are authorized to direct the work of subordinates and are directly in True / False charge of accomplishing the organization's basic goals. 26 The EEOC receives and investigates job discrimination complaints from aggrieved Trae/False 27 The planning function of management includes establishing goals and standards and True / False individuals, 28 Workforce balance and harmony requires diversity of race, sex, culture, national origin, True / False developing forecasts: handicap, age, and religion. 29 Workforce diversity has become somewhat optional in business today. 30 In the Arab region Jordan is the most diverse country among all. Good Luck