USAA Company's history History's company Establish in 1992 USAA is founded in San Antonio, Texas, when 25 Army officers come together and decide to insure each other's automobiles. William Garrison elected first USAA president. The first USAA employee, Harold Dunton, is hired as a general manager. Maj. Walter Moore purchases an automobile insurance policy for $114.74 and becomes our first member. Company's mission We are many people with one powerful purpose To facilitate the financial security of its members, associates and their families by providing a full range of highly competitive financial products and services. In so doing, we seek to be the provider of choice for the military community. SWOT Strengths Net worth continue to grow skilled workforce existing distribution and sales networks high growth rate high profitability and revenue experienced business units barriers of market entry Weaknesses brand portfolio future profitability Productivity small business units investments in research and development high loan rates are possible OT Opportunity Growing economy new products and services -growing economy -new acquisitions -income level is at a constant increase -global markets Threats cash flow financial capacity government regulations increase in labor costs tax changes rising cost of raw materials increasing rates of interest Evaluation of SWOT Service Loyalty Honestly Integrity USAA SWOT Analysis What do you do well? What unique resources can you draw on? What do others see as your strengths? Strength Low cost insurance premiums Restricted membership keeps higher banking rates and lower insurance premiums competitive Complete online services allow for members to handle banking/insurance/investment needs regardless of their location and time zone Lifetime membership availability regardless of change in life situation (i.e. a spouse of a military person and a USAA member is now a former spouse, they retain their eligibility for all USAA services) What do you do well? What unique resources can you draw on? What do others see as your strengths? Weaknesses Reliance on technology for members to complete transactions is not always effective and at times a person-toperson conversation is needed. With members spanning across the globe, the changes in time zones can sometimes make this difficult. Opportunity &Threats What opportunities are open to you? What trends could you take advantage of? How can you turn your strengths into opportunities? Restricted membership availability could be increased to allow more members. Increase brick and mortar banks throughout the US to better serve customers What threats could harm you? What is your competition doing? What threats do your weaknesses expose you to? Poor market trends could hurt banking business overall, which includes USAA Hackers and identity theft are inherent threats to companies conducting business over the Internet Analyze Information Systems My part: Purpose and Mission IPR # 1 The business of the company. History, purpose, structure, past and current performance, SWOT identification ion and analysis IPR # 2 Analyze strategy and information system. In formation need of the company IPR #1 Purpose & Mission statement In the purpose and mission statement of USAA is reflected its objective to serve its niche market that is composed of members of the U.S. military and their immediate families. The association markets directly to them in this regard. Officers and enlisted personnel, including active duty personnel, those in the National Guard and Reserve, Officer candidates in commissioning programs and all those who have served in these categories and who have retired or have been discharged honorably are offered the association membership. The children of the association members can also purchase a membership as well as he former members can resume theirs at any time. Our Mission and Value We seek to be the preferred provider of the military community by facilitating our members' financial security through a wide range of highly competitive financial products and services. We are many people united by a noble and powerful purpose. At the core of our services lie three important values: Loyalty, Honesty and Integrity. We ensure that these values are reflected in our daily business activities as well as in the conduct of our individual employees and that they demonstrate good judgment and common sense. Our values also reflect the values of our most important stakeholders - the military community and our work and conduct are founded on these values. For those who protect our freedom and our nation selflessly, we aim to provide financial security and solve their unique challenges. Our common beliefs unite us as a community that includes our members and employees. The same values and goals as well as a common affinity for the important things is shared by the entire community. Read our \"Code of Business Ethics and Conduct\" service, royalty, honestly, and integrity" to know more regarding our core values. Service We serve those who protect our freedoms every day, in everything we do. We are responsive to our members' needs. We listen closely, show empathy and act swiftly. We consistently ask more of ourselves and do more than is required. We exhibit an entrepreneurial spirit - improving, adapting and innovating - to make our members' lives easier. Royalty We serve those who protect our freedoms every day, in everything we do. We are responsive to our members' needs. We listen closely, show empathy and act swiftly. We consistently ask more of ourselves and do more than is required. We exhibit an entrepreneurial spirit - improving, adapting and innovating - to make our members' lives easier. Honestly We are truthful and candid in everything we do. We are clear in our communications and transparent about our intentions. We have a workplace that is open and respectful. We believe that individuals must have the courage to express their point of view, even in the face of opposition. Integrity We hold ourselves to the highest standards and do the right thing. We stand by our word, deliver on our promises and honor our commitments. We put members' interests first and make decisions that serve them well. One of USAA's priorities is to value the work of its employees, to reward employees for their hard work, and to open up opportunities for employees to achieve. Value at work: Ensuring a financially secure future for our members and their families through a wide range of highly competitive financial products and services. We ensure that value at work is all about to share a core commitment to our nation. Therefore, the value at work focuses on sharing the responsibility to achieve a common goal. Reward in return: Be the part of an organization that believes in giving back. Our excellent benefits and great workplace amenities are designed to provide our members and employees a fine balance. It makes it easy for us to provide our members with the best. Opportunity to achieve: Find a great career and do something that really matters. You can be a part of our team and play an important and rewarding role without being a member of the military community. We have several career opportunities for talented and passionate people at all. Reference https://www.usaajobs.com/about-usaa/mission-and-values.html