USE THE FOLLOWING INFORMATION FOR THE NEXT TWO QUESTIONS You have recently set up a customer satisfaction monitoring system for your new physiotherapy company. Each week you ask 35 randomly selected customers to respond to a simple questionnaire. One question asks, "Are you satisfied with the quality of the service you received?" You have been conducting this study for the last year and have determined that 97% of the customers have responded 'yes' to the service question. Set up a p-chart with z of 3 to be used to monitor for changes in the "proportion satisfied" with your service. Question 27 (1 point) What is the standard deviation of the p-chart for calculating LCL and UCL? 0.0388 O0.0234 0.0288 0.0883 Question 28 (1 point) The control limits for the p-chart should be: O LCL = 93.5%, UCL = 98.5% O LCL = 88.3%, UCL = 105.7% OLCL = 88.3%, UCL = 100.0% OLCL = 87.0%, UCL = 105.6% OLCL = 91.0%, UCL = 99.0%USE THE FOLLOWING INFORMATION FOR THE NEXT FOUR QUESTIONS You are the operations manager for Flipper Seadoo, a Mexican seadoo manufacturer that will be exporting their product into Canada soon. The Canadian Environmental Protection Act (CEPA) now includes emissions specifications for seadoos. All seadoos must meet this specification if they want to be sold legally in Canada. In order to obtain this certification, the carbon monoxide (CO) emissions from a seadoo must not exceed 500 parts per million (PPM) more than 5% of the time. Question 29 (1 point) The current catalytic converter used has historically produced seadoos with a mean CO emission of 420 PPM with a standard deviation of 40 PPM. What is the probability that a seadoo's CO emissions will exceed 500 PPM with the current catalytic converter? 0 0.1587 0 0.9878 0 0.0410 0 0.9590 0 0.0228 Question 30 (1 point) The manufacturer of a newer catalytic converter has guaranteed that with it installed, you will be able to produce seadoos also with a mean CO emission of 420 PPM, however with a standard deviation of only 37 PPM. What is the probability with the newer catalytic converter that a seadoo's emissions will NOT exceed 500 PPM