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Use the following information to answer the next three questions. Cell phones are big business. Much research is focused on customer service and understanding customer
Use the following information to answer the next three questions.
Cell phones are big business. Much research is focused on customer service and understanding customer satisfaction. Over the past 12 months, Apple wants to determine where the customers who have purchased an iPhone 12 Pro Max were happy with their purchase.
- Choose the best answer. Be sure to include why you chose that answer: "Out of a 10-point scale, with 10 being the highest and 0 being the lowest, what is your satisfaction level with the iPhone 12 Pro Max?" are values from a: a) discrete numerical variable b) continuous numerical variable c) categorical variable d) table of random numbers
- Choose the best answer. Be sure to include why you chose that answer: The possible responses to the question "How many cells made by other manufactures have you used?" results in: a) a nominal scale variable b) an ordinal scale variable c) an interval scale variable d) a ratio scale variable
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