Use the readings from Chapters 5, Chapter 15, and Chapter 16 from the course textbook Bierman, L., Ferrell, O. C., & Ferrell, L. (2023.Management: Principles and applications, custom edition (4th ed.). Academic Media Solutions.

(a) Explain the four steps of the control process and explain how each step contributes to the control function. Describe the three types of controls.

(b) How can the effectiveness of controls be assessed in an organization and, is this assessment different for a global organization?