use the textbook STRATEGIC MANAGEMENT OF HEALTH CARE ORGANIZATIONS seventh edition

1. Explain what resources, competencies, capabilities are, and how they can be used to create value (not the value chain) and competitive advantage. Be sure to consider capabilities and how they affect resources and competencies.
2. How does the use of the Five Forces Model help to identify the competitive intensity that impact recruiting and retaining customers is a specific service area
3. Define, compare and contrast Strategic Planning, Strategic Thinking and how they impact and shape Strategy and Strategic Management. Use the following articles: 1) What is Strategy?" by Michael Porter The Harvard Business Review, November-December 1996, 2) The Fall and Rise of Strategic Planning," by Henry Mintzberg The Harvard Business Review, January-February 1994.
4. Define Mission, Vision and Values and explain how they are the foundation for strategy development and implementation.