Use this information to answer questions 18-19:

Billie's Bagels prides itself on having bagels of a uniform size (no more than 5% of the bagels bigger or smaller than 3.8 inches in diameter). 50 bagels are measured each day and the number of non-conforming bagels for the last fifteen days are shown below.

Day	# of problems
1	17
2	18
3	16
4	16
5	18
6	17
7	18
8	17
9	15
10	17
11	16
12	18
13	17
14	18
15	18

1. What is the upper control limit for Billie's Bagels uniform size control chart?
   1. 0.54
   2. 27.0
   3. 0.14
   4. 0.34

1. Which of the following statements best describes the process?
   1. Because the process is in control Billie's Bagels President is likely satisfied with the process.
   2. Because the process is out control Billie's Bagels President is likely unsatisfied with the process.
   3. While the process is in control Billie's Bagels President is likely unsatisfied with the process because approximately 34% of the bagels are too big or too small
   4. Since the process is in out control and approximately 34% of the bagels are too big or too small Billie's Bagels President is likely unsatisfied