Use this study guide to keep track of the important concepts covered in this activity. If you need help answering any of the questions, check with your instructor. Save these study guides for review when preparing for quizzes and tests.

1. In a phrase, describe each category of formal business documents:

a. Progress and activity reports

b. Proposals.

c. Feasibility reports

d. Investigation

e. Meeting minutes

2. Tell why managers need progress reports and activity reports.

Progress reports have several important function.

3. List the basic kinds of information in a complete proposal.

4. Tell what general questions a feasibility report tries to answer.

5. Identify the basic kinds of information in a report of an investigation.

6. List the kinds of information to include in the minutes of a meeting.

7. Explain how formal business documents benefit businesses in each of the following ways:

a. Helping to solve a problem

b. Presenting a new idea

c. Creating a written record

8. Describe how word processing software can help employees meet requirements for the format and names of printed and saved documents.

9. Identify three qualities of a well-written formal business document.

10. Describe three ways in which a formal business document can address the needs of the typical business user.