Using book Developing Management Skills by Whetten and Cameron CMR 301 Module 9/Chapter 8 To Delegate or Not Delegate Team: Participating: Read each scenario and determine: 1. Should the manager involve others? Support your reasoning. 2. If involving others how much authority should be delegated - none, some or all? Use figure 8.2 Five Core Dimensions of Empowerment on page 368 for reference.

Scenario 1: You are the office manager in a busy car-repair shop. You handle the shop's credit functions and share a computerized accounting system with the bookkeeper and a newly hired accounts payable clerk, both of whom report to you. The owner has asked you for a recommendation, by next month, on which new accounting software package to buy. Scenario 2: You are the manager of a gift store in the mall, supervising 10 longtime salespeople. Now that Thanksgiving is just two weeks away, your store needs more creative ways of preventing shoplifting during the hectic year-end holiday buying blitz. Scenario 3: You are the operations manager in the local plant of a global manufacturing corporation. Your department has four shift supervisors (two per shift) and 80 assembly-line employees. A critical piece of machinery broke this morning, and the shift supervisor says it cannot be repaired. Your plant's monthly production will fall considerably below forecast unless action is taken.