using informal and formal organization techniques Paradigm Problem, Informal Leadership, Organization Entropy answer NOTE: Now, that you know the process well, we can simplify the format of the discussions. Continue to list your intuitive reaction. But then, just list the principles involved with possible alternatives the principles may suggest. Make a recommendation. RESOLUTION OF CONFLICTS One of your subordinates has come to you and reported that the company network administrator has prevented your group from getting access to software that they need for design purposes. This seems to be the last symptom of a continuing set of problems which your people believe to be caused by preference that the company seems to be giving to several other departments. Some of your people have worked with the network administrator for quite a while and they appreciate her technical competence; however, this has not seemed to provide for the type of support that you need to fulfill your group's objectives. How do you resolve this