Using Porter's Value Chain, what influences will KMS have across the primary and secondary EL elements of the value chain. What influences will KMS have on margin? Using the TAM (Technology Acceptance Model) or UTAUT (Unified Technology Acceptance and Use of Technology) Model, what are the challenges to get employees to use the KMS? For each challenge identified, how will those challenges be mitigated? Using the Socio-Technical System Theory, explain how KMS will influence the balance between the socio and the technical. What changes might be required to maintain the balance