Using the guidelines discussed in chapter $12$ and the articles linked below, create three to five slides summarizing the issues discussed in one of the links bellow. Include citations and sources for any material you $[$use or$]$ quote directly. $($Bovee$,$ C$.$ L$.,$ Thill, J$.$ V$.,$ Scribner, J$.$ A$.(2019).$ Business Communication Essentials, Fifth Canadian Edition, $5$th Edition., p$.351)$