Using the hierarchy in HR Planning Notebook 13.2, list all HR activities in a normal HR department at the appropriate activity level. For those activities in the first three levels, find HR service vendors/providers to whom these could be outsourced. Take two examples, and compare two to three vendors’ information on their websites. Choose one and explain why you would outsource to this vendor.

 

HR PLANNING NOTEBOOK RANKING HR ACTIVITIES 13.2 Research suggests that HR activities can be grouped into seven hierarchical activities, according to strategic impor- tance, as follows: Level 1: Ancillary activities-food service, grounds maintenance Level 2: Routine activities-benefits administration Level 3: Economies of scale-administering personnel tests Level 4: Specialized knowledge-conducting HR surveys, delivering a training course Level 5: Specific organizational knowledge-succession management Level 6: Highly confidential activities-layoffs, restructuring Level 7: Management decision activities-HR strategy, structure HR activities in the first few levels are suitable for outsourcing; those at the higher levels are not.