Using the information provided in the Australian Safety and Quality Framework for Health Care in conjunction with the Clinical Safety and Quality Report and the Annual Report provided along with other information found on the website of the designated healthcare organisation as well as any other appropriate sources provide an evaluation of how effectively the provided healthcare organisation is engaging with the Australian Safety and Quality Framework for Health Care.

Use this link to the PDF file of the Mater Clinical and Safety Quality to answerer the following questions .

https://www.mater.org.au/Mater/media/page-content/publications/pdfs/2018-Mater-Clinical-Safety-Report.pdf

Questions

1. CONSUMER CENTRED EVALUATION

• According to theACSQHC framework, there are nine areas for action by people in the health system. Specifically, evaluate what they are doing with respect to these areas. For example, Area 1.2 is "Increase health literacy". What are they doing to increase health literacy with their consumers?
• Use these areas to guide the analysis. Provide examples, where available.
• You may not be able to find information on all these areas. Address all the ones that you can.
• For this section it may help you to research consumer (patient) feedback and reviews to get further information to support your evaluation.

You may find additional information in relation to this area in addition to their Clinical Safety and Quality report on their website or annual report

You must provide page numbers to support your statements

2.DRIVEN BY INFORMATION EVALUATION

According to theACSQHC framework, there are four areas for action by people in the health system. Specifically, evaluate what they are doing with respect to these areas. For example, Area 2.4 is "Encourage and apply research that will improve safety and quality". What research are they doing or applying that will improve safety and quality.

• Use these areas to guide the analysis. Provide examples, where available.
• You may find information in relation to this area in addition to their Clinical Safety and Quality report on their website or annual report.
• You must provide page numbers to support your statements

3. ORGANISED FOR SAFETY EVALUATION

• According to theACSQHC framework, there are eight areas for action by people in the health system. Specifically, evaluate what they are doing with respect to these areas. For example, Area 3.6 is "Support, implement and evaluate e-health". What have they done with respect to e-health?
• You must address Area 3.5 "Ensure funding models are designed to support quality and safety".

Use these areas to guide the analysis. Provide examples, where available

4. ORGANISATIONAL STRUCUTRE LEADERSHIP AND TEAMWORK

• Provide a succinct discussion on how organisational structure, leadership and teamwork support safety and quality of care.
• This discussion, if appropriate, can be integrated into any of the core principle evaluation above or discussed here as a separate section. This is best discussed under ORGANISED FOR SAFETY. Area 3.7

5. CONCLUSION

In the conclusion you are not saying anything new. All you are doing is answering the question of how well is Mater Hospital implementing the ACSQHC framework? What are you concluding from the analysis.

6. RECOMMENDATIONS

• Based on the analysis above, provide several key recommendations that might address any gaps or opportunities for improvement in the areas for action evaluated above.
• The recommendations need to be realistic and can realistically be implemented by the organisation in a reasonable timeline and budget.
• The recommendations must be well justified, with the proposed benefits discussed, based on research..
• The recommendations can be in any one or more of the areas that you analysed above.
• DO NOT recommend to hire more people. This is not a practical recommendation, firstly due to the shortage of staff and budget. Consider alternatives such as team work or team structure or leadership, etc.