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Using the Kano diagram, plot the features of your chosen product or service : Home Security Monitoring System . Please use the Kano Diagram template

Using the Kano diagram, plot the features of your chosen product or service  : Home Security Monitoring System .  Please use the Kano Diagram template provided.  Next, pick two other Design Thinking tools covered in this section and apply it to the chosen product or service- how do you think it was applied?

 

Investment CD xx Satisfaction Delighter Performance Neutral satisfaction Basic expectations

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