Using these steps in the handbook to resolve issues

1. go directly to a college if there is an issue and involve your supervisor when further resolution is needed and model the ability to go directly to someone if there is an issue.

2. Required Staff, act responsibly if mediation is needed, and follow through with consultation with Human Resources when required

and answer these questions

• Describe the gap in the current policy regarding conflict resolution.
• Explain the need for a change or addition to the policy.
• Recommend a resolution for the two employees in conflict.
• Propose a specific change or addition to policy that will help deter future disputes.