Using your knowledge from this week's reading and videos, think about a recent visit to a company which resulted in a long wait for you. Since you are now aware of looking behind the scenes of a company and the processes, solve the problem for this long wait (bottleneck) in the process. Explain the visit. Identify the bottleneck. Explain the cause of the bottleneck. Solve the bottleneck with a new process. Explain the benefits to the company