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V 9 ) Which of the following statements is true of explicit switching costs? a . Explicit switching costs involve a penalty levied for terminating

V9) Which of the following statements is true of explicit switching costs?
a. Explicit switching costs involve a penalty levied for terminating a deal or contract.
b. Explicit switching costs are recurring in nature.
c. Explicit switching costs are variable in nature.
d. Explicit switching costs are concerned with the indirect costs in time and money.

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