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Vacation Inns, a chain of hotels operating in the southeastern region of the U . S . , uses a toll - free telephone number

Vacation Inns, a chain of hotels operating in the southeastern region of the U.S., uses a toll-free telephone number to take reservations for all of its hotels. An average of 18 calls are received per hour. The probability distribution that describes the arrivals is unknown. Over a period of time it is determined that the average caller spends 5 minutes on hold waiting for service. Find the average number of callers in the queue by using Little's Law.
Part 2
The average number of callers in the queue is enter your response here callers. (Round your response to one decimal place.)

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