Value activities can best be defined as:

Multiple Choice

• Activities that firms in the industry must perform in the process of closing down a product line, including customer service.
• Activities that firms in the industry must perform to improve a product.
• Activities that firms in the industry must perform in the process of producing the product or providing the service.
• Activities that firms in the industry must perform in the process of considering new products, including customer service.
• Activities that firms in the industry must perform to consider ways of marketing a product.