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Vanguard Financial Services provides new clients with post-meeting reminders and opportunities to keep in touch with their consultants at any time of day. In doing

Vanguard Financial Services provides new clients with post-meeting reminders and opportunities to keep in touch with their consultants at any time of day. In doing so, the company realizes that services are subject to _______, which is the fact that services cannot be stored for later use.

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perishability

variability

incongruity

intangibility

inseparability

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