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Variation in construction often refers to the inconsistent processes that ultimately lead to crews at the workface waiting for work or work waiting for workers.

Variation in construction often refers to the inconsistent processes that ultimately lead to
crews at the workface waiting for work or work waiting for workers. This unreliable workflow
is often caused by a project environment that is lacking in resources. As illustrated in Figure 1,
the six elements or resources needed include information, tools, equipment, people, materials
and environment. All resources needed for the project must be synchronized to avoid
problems that cause a deviation or fluctuation in the performance of crews and/or disruptions
or delays for downstream crews. Therefore, it is imperative that we identify the sources of
variation and take action to eliminate them in order to have a consistent workflow on the
project. Generally, most variations can be categorized as either external or internal. External
sources of variation (also known as special cause variation) include environmental conditions
(weather), equipment breakdowns, material delivery interruptions, delays in submittals and
design errors. Internal sources of variation (also known as common cause variation) are often
more related to individual crew member performance, such as motivation level, safe working
practices, experience level, and following inconsistent processes. In both cases, it is up to the
project management team to create the proper project environment that addresses these
causes of variation.
A corporate culture must be established by company leadership as one of support for the
project teams. Likewise, it is up to the project leadership to ensure that all six elements are
provided as needed, when needed, to support the work crews efforts to perform in the most
efficient and effective manner possible. As illustrated with the foot prints, project leadership
must get out of the office and observe the crews at the workface in order to ensure all
elements are in place.
8| CASE STUDY
Figure 1. The 6 Elements of Efficient & Effective Work. (AGC LCEP Unit 7)
A goal of lean thinking is to have a continuous and reliable flow of work where workers are
not waiting for work and work is not waiting for workers. Examples of continuous flow include
information (construction documents, submittals, request for information, etc.), supply chain
(procurement and delivery of materials), and jobsite activities (work in process). Reliable
workflow from one trade to another is very important in maintaining project cost and time
commitments. Reliability is the long-term consistency of a system. Knowing that workflow is
reliable indicates that we can establish a predictable start/release of work.
To better understand the variation effects on operations, the Lean Construction Institute
created the Parade of Trades simulation. The Parade of Trades uses thirty-five (35) chips
to move through an entire construction process to create a final project. The amount of work
each trade will process depends on the roll of the die. With this activity, each participant will
execute a role within a construction project. There are seven roles for each team: Concrete,
Masonry, Faade, Carpentry, Plumbing, Electrical and Painting. Once the simulation is
completed, be prepared to discuss the following questions.
Questions:
1. What are the key points or lessons learned from this activity?
2. How is this simulation like a real construction project?
9| CASE STUDY
3. What kind of variations do you see in a typical project (external or internal)? Try to list
two of each type.
4. How can buffers (inventory, capacity and schedule/plan) be utilized to minimize
variation in production?
5. How can the lessons learned from this simulation be applied to construction projects?

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