Question
Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the
Varney Corporation, a manufacturer of electronics and communications systems, allocates Computing and Communications Services Department (CCS) costs to profit centers. The following table lists the types of services and cost drivers for each service. The table also includes the budgeted cost and quantity for each service for August.
CCS Services | Cost Drivers | Budgeted Cost | Budgeted Quantity of Services | ||
Help desk | Number of calls | $90,000 | 3,600 | ||
Network center | Number of devices | 120,000 | 1,500 | ||
Electronic mail | Number of user accounts | 160,000 | 5,000 | ||
Smartphone support | Number of smartphones issued | 72,000 | 4,000 |
One of the profit centers for Varney Corporation is the Communication Systems (COMM) division. Assume the following information for COMM:
- COMM has 2,500 employees, of whom 20% are office employees.
- All of the office employees have been issued a smartphone, and 95% of them have a computer on the network.
- One hundred percent of the employees with a computer also have an email account.
- The average number of help desk calls for August was 0.6 call per individual with a computer.
- There are 400 additional printers, servers, and peripherals on the network beyond the personal computers.
a. Compute the service allocation rate for each of CCSs services for August.
CCS Service Category | Service Charge Rate |
Help desk | $ Per call |
Network center | $ Per device monitored |
Electronic mail | $ Per user or e-mail account |
Smartphone support | $ Per smartphone issued |
b. Compute the allocation of CCSs services to COMM for August.
August charges to the COMM sector | |
Help desk charge | $ |
Network center charge | $ |
Electronic mail charge | $ |
Smartphone support charge | $ |
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