vclass.al for use in their production process Od International consi Time left 0:51:40 many cities in the Grovery Question 18 Not yet answered Marked out of 1.00 P Flag question "Losing a customer once means losing the entire stream of possible purchases that the customer would make over an extended period of patronage." This statement specifically indicates loss in terms of O a marketing offerings O b. customer-perceived value O C. partner relationship management Od customer lifetime value