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Vella meets with her new trainee, and spends the first 10 minutes of their meeting discussing the trainee's experiences, likes, dislikes, hobbies, and learning about

Vella meets with her new trainee, and spends the first 10 minutes of their meeting discussing the trainee's experiences, likes, dislikes, hobbies, and learning about their life in general. This set of behaviors is best described as:

A. Building rapport

B. Discretionary effort

C. Positive feedback

D. Dual relationship

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