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Verizon Communications and AT&T allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers: Activity Verizon Total Cost

  1. Verizon Communications and AT&T allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers:

Activity

Verizon Total Cost ($)

Cost Driver

Cost Driver Quantity

AT&T Total Cost ($)

Customer Support

$2,500,000

Number of clients

5,000 clients

$2,200,000

Data Usage

$3,600,000

Gigabytes

600,000 gigabytes

$3,000,000

Network Maintenance

$1,800,000

Network nodes

15,000 nodes

$1,600,000

Total

$7,900,000



$6,800,000

  • Verizon served 4,000 clients, and AT&T served 6,000 clients during the year.
  • Allocate service industry costs per client and per gigabyte for Verizon and AT&T using activity-based costing.
  • Discuss how differences in data usage costs impact Verizon's and AT&T's service reliability and cost management.

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