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Verizon Communications and AT&T allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers: Activity Verizon Total Cost
- Verizon Communications and AT&T allocate their service industry costs using activity-based costing. The following table summarizes the costs and cost drivers:
Activity | Verizon Total Cost ($) | Cost Driver | Cost Driver Quantity | AT&T Total Cost ($) |
Customer Support | $2,500,000 | Number of clients | 5,000 clients | $2,200,000 |
Data Usage | $3,600,000 | Gigabytes | 600,000 gigabytes | $3,000,000 |
Network Maintenance | $1,800,000 | Network nodes | 15,000 nodes | $1,600,000 |
Total | $7,900,000 | $6,800,000 |
- Verizon served 4,000 clients, and AT&T served 6,000 clients during the year.
- Allocate service industry costs per client and per gigabyte for Verizon and AT&T using activity-based costing.
- Discuss how differences in data usage costs impact Verizon's and AT&T's service reliability and cost management.
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