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Victoria's company makes AppMagic, a new app that helps people get through London tube stations. Last month, the company put in new quality assurance practices.

image text in transcribed Victoria's company makes AppMagic, a new app that helps people get through London tube stations. Last month, the company put in new quality assurance practices. Now every app developer has to have his or her work checked by a quality team before it is put into production. Victoria doesn't like this change because she is afraid that her work might not stand up to the scrutiny of the quality assurance team. Why is Victoria resisting change? Fear of loss Fear of failure Fear of the unknown Politics Which of the following are useful techniques for helping employees overcome their resistance to change? Check all that apply. Allowing the employees to participate in determining what changes will occur Acting in a supportive fashion so the employees will trust you Using active listening to help understand employees who are having trouble with the change Explaining to employees the negative things that will happen if they don't make the change

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