Vila Health is launching an extensive recruiting program for a planned service expansion aligned with its strategic plan to serve a larger diverse population throughout bordering areas of its current healthcare facilities. The Internet enables Vila Health to expand its regional clientele with more providers through the use of TELE-HEALTH technology.

Some environmental scanning has taken place and the recruiting effort is going well, as the national campaign was able to reach working physicians, medical residents, highly experienced PAs, and nurse practitioners throughout the entire nation. There have also been numerous international applicants, who will require some extra review as they move through the selection and hiring process.

The two HR professionals on this project are just beginning to understand the challenges of physician credentialing and selection and all that is associated with the process of selecting the best-qualified medical personnel. Medical credentialing for principal providers (e.g., physicians, medical residents, highly experienced PAs, and nurse practitioners) goes beyond the validation of education and licensure with state authorities. It also includes communication and coordination with commercial insurance providers and Medicare as well as the tech company providing TELE-HEALTH connections.

The recruiting program applicant review process is about to commence, and the senior HR professional will be leading her staff and a selection panel of non-medical professionals through the process of physician credentialing to start. The staffing process includes candidate selections from applications received, a panel interview session, and a final selection and review by the group.

Instructions:

• Assess the impact of factors found in environmental scanning on the decision-making in this scenario.
  • Describe at least two factors that may impact Vila Health's strategic hiring plans.