Viola works as a paralegal for a successful personal injury firm. The firm is now advertising on television, and she is asked to handle the research for three partners. Viola suggests that they hire an additional paralegal, but the partners want to wait until the next year. Viola is experiencing headaches on a daily basis. She can't sleep at night, worrying about how she's going to get her work down.

Viola is beginning to think that she needs to find a new job. The partners want to keep Viola with the firm. Surveyed the situation and make recommendations to the partners.