(virmpstat for hour of day and day of wek. Mr kenan said that would be almeit impossible to find bot he will never accept the en and off model. Four days later, Mer. Kenan came and installed a model that was very similar to the broken one for 250 USD. From all this we caf conclode that Mr Kenan has too many units of the simple thermiestat in his kands and he is trying to sell them by trlling potential custamers that other models are very deficult to find. Do tefing these, Mr, Kenan is siryine to a) decrease woppier 16. Oale's big Ereakfast, Sbamie's Doner, Litle semur's Chinese Take Away, and a few etter foced of pawer. with motorrycles and each face pmblers when one doesn't have enough delivery peraon and others' delivery people are doing nothing but waiting. Mis consultant Mr. Kinan immediately saw the problem and told them to: unite not fust their delivery capacities but also to she their customers the option to sit at one place and order from another one. A family can st at Shazzie's and parents order doner while the daughter may order Chinese from other restaurant to be served to ber at shazzie's. As a result of this increased theit profits and customer satisfaction. a) virtual restaurants. b) strategic alliance: c) synergy d) CKM partnership 17) On a five hour flght from Gran Canaries to Manchester on Now 33, Jetz airplane captain decided to make an emergency tanding at Bibio, Spain, because all four toilets on board were not functioning and some passengers could not wait another 90 minutes to vie toilets at Manchester. Even though some of the passengers were: areyy, many passongers supported the decision. Jetz top management said this decision is an example of a. which aims to make flying with Jetz a comfortable and satisfying experience. a) FSS b) tusiness model c) butiness process. d) primary value activity 18) Sally started working as a part-time student employee at the Registrar's Office in October. Two whole months atter she was hired, the Registrar's pffice teils her that she cannot be paid for her work and in fact she should. not tave been givtn the part-time job because the fiectorate Academic Affairs Division warned the Registrar's otfice that sally cannot have a secoed income from EMU because she is already on a small scholarship. This atuation could have been avoided from the start if EMU had a. a) DSS b) CRM c) ERP d) TPS and MS 19) Sony was the first to develop video technolosy and named it BetaMax. Somy thought customers preferred better quality images instead of longer recorting time and hence designed their videotapes to be one hour in capacity but top in picture quality. However superlor and efficient in reconding videss BetaMax may be. ourtomers mostly used video tapes to rent and watch Hofywood movies, which were mostly around two hours lone- VHS, the second inchnolony developed by the rival firm IVC, was technologically lower quality bot was Eoed enough in pikture quality and was most importantly three hours in capacity. VHS quickly dominated the market due to its. a) market niche b) effective design c) eflicient strategy d) primary competency 200 Cagomers do not come finst. Employees come first. If you take care of vour employees, they will take care of vour cllenti. Richard aranwon, founder, Virgin Airlines. Accordingly, which of the departments should be a core competency for Virgin Airsines? 4) Act and finarce b) Hers c) Operations inventory d) Marketing Sales 21) Nert tine you go out to eat something, try one of the many Auntie Cafes around Famagusta. Each Auntie Cald fus a fitherent imene, fut lioting what home focht each are cooking in their homes that day and, after selecting which Auntle yoo would hite to eat at, ypu go ta that brute addeets and enjoy your food and drink. Each Auntie. Gife will wwally howe three or fout tablet, serwitg anwwlare between four and sixteen customers. The CtO of Auntie Cales, Or Jilamodiu, Mys he jout hus a webite and owns bo phyrical astets nor does he manage any? futione remployees: Auntie Cafescan be an esample of a a) bosinest proceis bij threat to intermet catri civirtual company d) womens' synergies 22) Amang the 600 or so Aunties in Famaguta, Aunte firdevs is famous for ins pieohu fa Cypriot ravioll made with ficerta cheese, eoe, falloumil, and e any ara, Auntie Gonca is conyidered to cook the most delicious katmer. (eubiple guary fayers with decole erram, nuts, and drizles on top with sugar or honoy. We can say that. Alependina on what yeu want to have, pov mait ga to that Auntie where that food is that Auntie's s) betheheiarh b) elrencth s) first move d) best beaction