VitalCare Health, a medium-sized healthcare organization, has recognized the need to adopt a new healthcare technology system to stay competitive and meet the growing demands for high-quality patient care. The chosen technology promises to streamline patient records management, improve data accuracy, and facilitate better communication across departments. Implementation Using the PODC (Planning, Organizing, Directing, Controlling) Model Planning: Needs Assessment: VitalCare conducted a comprehensive needs assessment to identify the gaps in current operations that the new technology could address. Technology Selection: After evaluating several options, VitalCare selected a healthcare technology system that aligned with its strategic goals and addressed identified needs. Implementation Strategy: A detailed plan was developed, outlining the project timeline, budget, required resources, and key milestones. Organizing: Team Formation: VitalCare established a cross-functional implementation team, including IT specialists, healthcare providers, and administrative staff, to lead the project. Resource Allocation: Resources, including budget, personnel, and equipment, were allocated based on the implementation plan. Training Program Development: The organization developed a comprehensive training program for all new system users. Directing: Communication: VitalCare maintained open and ongoing communication with all stakeholders throughout the implementation process, addressing concerns and providing updates. Training Execution: The implementation team directed the execution of the training program, ensuring all users were proficient in using the new system. Change Management: Leadership actively promotes the adoption of new technology, addresses resistance, and fosters a positive attitude toward change. Controlling: Monitoring Progress: VitalCare continuously monitored the implementation process against the project plan, adjusting strategies as needed. Quality Assurance: Regular testing and feedback sessions were conducted to ensure the system met all functional requirements and user needs. Post-Implementation Review: After the system went live, a comprehensive review was conducted to evaluate the implementation's success and identify areas for improvement. Outcomes Enhanced Efficiency: The new technology system streamlined processes, reducing administrative burdens and improving operational efficiency. Improved Patient Care: Enhanced data accuracy and accessibility led to better-informed clinical decisions and improved patient outcomes. Increased Staff Satisfaction: Despite initial resistance, the comprehensive training and support provided resulted in high user satisfaction and acceptance of the new system. In the directing phase, what was a key action taken by VitalCare Health to ensure the successful adoption of the new healthcare technology system? Promoting the adoption of the new technology through active leadership and addressing resistance to change. Discontinuing all forms of communication with staff and stakeholders about the implementation process. Forgoing the training program to save time and resources. Ignoring staff resistance and concerns about the new technology system